SHIPPING & RETURNS

SHIPPING POLICY

All orders will be shipped out by ground.  To get an expedited shipping quote please contact us at info@hatchcoolers or call 423-392-4788. Standard ground shipping can take 2 to 5 business days depending on your location.

​​RETURN & EXCHANGE POLICY​

HATCH Coolers wants to make sure that you get your cooler in a timely manner.  Items are made to order and be shipped out in 5 to 7 business days otherwise noted.  Personalized coolers can take up to 8 to 10 business days before your cooler(s) are shipped out.  Shipping services will be provided at check out. 

RETURN EXCHANGES

HATCH Coolers will accept all unused returns and refund the price of the cooler.  All embroidered coolers and custom coolers are not eligible for return.  Shipping costs will not be refunded

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