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  • What is the warranty?
    Hatch Coolers offers a better warranty than any of our competitors… and you don’t have to register your cooler. We offer a limited lifetime warranty on the inside liner and top zipper of our coolers. Read all about it here:
  • How long will my Hatch Cooler hold ice?
    With the proper amount of ice a Hatch Cooler can hold ice up to 24 hours in 100 degree heat. Make sure to read over our helpful hints for tips on how to improve ice retention.
  • How should I clean the exterior of my cooler?
    Use water, mild soap and a medium to hard scrub brush to remove stains
  • How can I clean the inside liner of my cooler?
    For tough odors or stains, use a mixture of water and mild soap with a medium to stiff scrub brush.
  • Can I get my company logo on a Hatch Cooler?
    Yes, We can customize your cooler. Send us an email to or give us a call at 423-392-4788 and we can get a quote started.
  • Didn't find the answer you are looking for?
    Give us a call or shoot us an email and we would be happy to answer your questions. Office hours: M-F 8-4:30 EST 423-392-4788
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